Privacy Policy – risaayurvedic.com

Who we are

Welcome to Risa Ayurvedic. By accessing our website or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Information We Collect

When you visit our website, create an account, place an order or contact us, we may collect information such as:

Full name
Email address
Phone number
Billing and delivery address
Order and purchase information
Payment-related information
Information you provide through contact forms or enquiries
Technical information such as IP address, browser type and device information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

Process and fulfil your orders
Process payments
Arrange product delivery
Provide customer support
Respond to enquiries
Manage your account
Send order confirmations and service-related communications
Improve our website, products and services
Prevent fraud, misuse or unauthorized activity
Comply with applicable legal requirements

Where permitted by applicable law, we may also use your contact information to send promotional or marketing communications. You can opt out of marketing communications at any time.

3. Payment Information

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

Remember your preferences
Keep items in your shopping cart
Understand how visitors use our website
Improve website performance
Provide relevant website functionality

You can adjust your browser settings to manage or disable cookies. Some website features may not function properly if cookies are disabled.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to provide our services, including:

Payment processors
Delivery and courier providers
Website hosting and technical service providers
Website analytics and service providers
Professional advisers where necessary
Government or legal authorities when required by law

Third parties are expected to handle information in accordance with applicable requirements.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud and comply with applicable legal obligations.

8. Your Privacy Rights

Depending on the laws applicable to you, you may have rights regarding your personal information, including the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Object to certain uses of your information
Opt out of marketing communications

To make a privacy-related request, please contact us using the details below.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.